How To Increase Your Revenue by Utilizing the Voice of Consumer

We are delighted to introduce Ben Holland as our esteemed speaker for the upcoming AMA Michiana event on August 15th. This will be a hybrid event with our speaker presenting virtually.

Ben comes to us with a wealth of expertise as the current Vice President of Marketing for Satrix Solutions. He has won over 15 marketing awards, including Marketer of the Year, as well as many national PR opportunities.  He is also the former President of the American Marketing Association Phoenix Chapter.

During our upcoming AMA event, Ben will share insights and perspectives on branding, go-to-market strategies, product development, automation, SEO, advertising, and more!  This promises to be an engaging session where attendees can gain valuable knowledge and ask pertinent questions directly to someone at the forefront of engaging with the voice of the consumer AND the voice of the employee!

Here’s a sneak peek of the Key Takeaways:

–  Initiating Feedback Collection: Learn where to begin with gathering and implementing customer insights.
–  Establishing Baselines: Set initial metrics to measure and track customer satisfaction improvements.
–  Mitigating Customer Churn: Understand and address the reasons behind customer departures to retain loyalty.
–  Gaining Competitive Advantage: Analyze competitive dynamics to refine your market strategies.
–  Strengthening Relationships: Develop deeper connections with customers through strategic engagement.
–  Enhancing Onboarding: Optimize the customer onboarding process to ensure a positive first experience.

Join us on August 15th to participate in this enriching discussion led by Ben Holland. The event is sure to offer a unique opportunity to learn from Ben’s expertise and contribute to a dynamic exchange of ideas!

Register to attend either in-person or virtually. In-person attendees will enjoy lunch and an AMAzing networking opportunity.